Frequently Asked Questions
Quick answers to NIL, compliance, onboarding, and payment topics.
Compliance & NIL
How does PlayerXchange handle compliance?
We provide automated audit trails, disclosure workflows, and guardrails aligned to NCAA and NAIA NIL policies. Every transaction is logged, timestamped, and available for compliance review.
What NIL regulations do you support?
We track state-level NIL laws, NCAA interim policy, and NAIA guidance. Our system flags potential violations and provides corrective workflows.
How do athletes maintain eligibility?
Athletes disclose all deals through our platform, which validates them against eligibility rules. We provide real-time alerts if any issues arise.
Can universities monitor athlete activity?
Yes, compliance officers get read-only dashboards showing all athlete NIL activity, with export and reporting capabilities.
For Athletes
How do I get started as an athlete?
Apply through our onboarding form, complete KYC verification, and set up your profile. Our team reviews applications within 48 hours.
What documents do I need?
Government-issued ID, proof of enrollment, and athletic eligibility confirmation. We guide you through the process step-by-step.
How and when do I get paid?
Athletes receive upfront payments when drops launch, plus ongoing royalties from secondary sales. Payouts process within 5 business days.
Can I control my brand and pricing?
Absolutely. You set your drop size, pricing, and perks. Our team provides guidance based on market data.
For Fans
What do I get when I buy?
You receive a digital collectible with athlete-specific perks: exclusive content, meet-and-greets, merchandise, or event access.
Can I resell my collectibles?
Yes, secondary trading is enabled once drops close. Athletes earn royalties on every resale.
How does liquidity work?
Opt-in liquidity pools let you sell back to the protocol instantly. Traditional peer-to-peer trading is also available.
Are these investments?
No. PlayerXchange collectibles grant access to perks and community experiences, not financial returns. Pricing is market-driven and not guaranteed.
For Brands & Universities
Is there support for universities and brands?
Yes—multi-stakeholder collaboration, approval workflows, and compliance reporting are built in for both brands and athletic departments.
Can we white-label the platform?
Enterprise customers can customize branding, domains, and workflows to match their organization's needs.
How do we integrate with existing systems?
We offer REST APIs and webhooks for compliance systems, CRMs, and financial platforms. Our team helps with setup.
Still have questions?
Our team is here to help. Reach out and we'll get back to you quickly.
Contact Support