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Security

Our multi-layered approach to protecting athlete data, fan information, and platform integrity.

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Encryption keys are rotated regularly and stored in hardware security modules.

Access Controls

Role-based access control (RBAC) ensures users only see data they're authorized to access. Multi-factor authentication is required for all accounts.

Audit Trails

Complete, immutable logs of every action on the platform. Logs are retained for 7 years and available for compliance reviews.

Infrastructure Security

Cloud infrastructure hosted in SOC 2 Type II certified data centers with redundant backups and disaster recovery plans.

Compliance & Certifications

SOC 2 Type II (In Progress) GDPR Compliant CCPA Compliant PCI DSS Level 1

We work with trusted partners for KYC/AML, payment processing, and identity verification. All partners meet or exceed our security standards.

Uptime & Reliability

99.9% Uptime SLA
<15min Incident response time
24/7 Monitoring & alerts

Our infrastructure includes redundant systems, automated failover, and continuous monitoring. We maintain incident response playbooks and conduct regular drills.

Responsible Disclosure

We welcome reports from security researchers. If you discover a vulnerability, please email security@playerxchange.com with details.

We commit to:

  • Acknowledge your report within 24 hours
  • Provide regular updates on remediation progress
  • Credit you in our security hall of fame (with your permission)
  • Not pursue legal action for good-faith research

Questions about security?

Our team is happy to discuss our security practices, provide documentation, or schedule a technical review.

Contact Security Team
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